Accommodation Pricing and Conditions

Terms and Conditions

These Terms and Conditions are intended for your safety and ease of use of our services. They should be read and understood before making a booking.  We have tried our best to keep the fine print to a minimum, but the following terms are necessary for the benefit of everyone who stays at Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay.  By making a booking with us, you are agreeing to be bound by these terms and conditions.

Your accommodation includes the self contained accommodation as booked by you and confirmed by our staff, parking on the premises and use of facilities as specified and / or agreed with our staff and / or described elsewhere on this website.

Booking/Cancellation Policy

Besides our direct telephone and email bookings we operate a online booking system which is in real time, it is possible to sell out before your purchase process is completed.  If this occurs the customer’s search results will expire and the customer will need to begin the search process again.  Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay takes no responsibility for rooms becoming not available during the course of the booking procedure. It is advised to confirm your booking by telephone, our staff is happy to assist you.

Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay reserves the right to cancel a booking at any stage.  All payments will be fully refunded in such unlikely event or if possible we will endeavour to find you accommodation of equivalent or better standards.

If you cancel and give AT LEAST 31 days notice in advance of the first nights stay, then we will refund the deposited payment minus a $25.00 administration fee.  If you cancel giving less than 7 days notice or curtail your stay, then any refund will be at the discretion of the management depending on time of year and ability to replace the booking.  We will of course make every effort to re-let your room/s so as to avoid this situation. A $50.00 administration fee will be charged for short notice cancellations prior to any refund. Reservations made through a booking agency will upon cancellation attract said booking agency’s administration fee in addition to Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay fees & charges.

Tariffs & prices

All rates and prices quoted on this website are in Australian dollars and inclusive of GST.
Rates and prices are firm at the time of deposit otherwise subject to change without notice.

Consideration should be given to seeking travel insurance (particularly for longer stays) to cover cancellation costs, medical, bushfire threat or any other emergencies that may arise.

In line with the new recently introduced Bushfire Rating System
Cancellation Policy during Bushfire Season December – March
If we have bushfires in the immediate area, official road closures and authorities have issued explicit advise not to visit an area we will contact you regarding your booking.
In this case we will be more than willing to come to an amicable arrangement for your inconvenience by the booking being cancelled. To avoid any concerns for your safety we will transfer your booking to another suitable time or leave the dates open for you to rebook within the next 12-month period from date of proposed stay – also applicable to Gift Certificates.

If you are already staying at Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay and a Code Red day is declared, for your own safety and peace of mind we would prefer for you to leave the area – We are more than willing to come to an amicable arrangement for your inconvenience. A credit note will be raised for the remaining time of your booking to enable you to transfer your booking or leave the dates open for another more suitable time – to be taken in the next 12-month period from your date of stay at Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay.

If you decide to cancel your booking with no fires in the immediate area, or official road closures, authorities have not issued explicit advice not to visit an area and we are still open for business – unfortunately our normal cancellation policy will apply in this situation.

Check-in and Check-out Times

Your accommodation will be ready for you by 3pm on the day of arrival, and check out time is 10:30am on the last day of your stay.  Late check out or early check-in will incur a $30 per hour fee and is dependant on other bookings.

Please keep us informed as to your arrival time, especially if arriving late.

Arrival: Your host will welcome guests and demonstrate how to use the equipment.  There are also written instructions in the room.  Guests must follow the instructions for using the electrical equipment. Failure to do so may leave guests liable for any damage they cause.

Departure: When guests leave they must ensure all doors and windows are closed.  Please check that you take all your property with you as we cannot guarantee the security after you depart.  We do try to contact you if you have left something behind and can arrange for their return if required.

Damaged or Missing Property:  The person booking the room or the cardholder is deemed to be responsible for their actions and those of any of their party. The Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay reserves the right to replace, with new, any missing, damaged or soiled items. Any additional cleaning will be charged appropriately and may include any cost for loss of business.  Losses include lost income, specialist expenses and the sourcing of alternative accommodation as necessary.  The guest acknowledges that the charge may be debited from the credit card or charge facility used for payment of the booking.

Non-Smoking:  For the comfort and benefit of our guests, Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay offers strictly non-smoking accommodation only. Should you choose to ignore this policy, you will be asked to leave and charged in full for your entire stay plus an additional $300-$500 for specialist cleaning to your room. Payment will be taken from the card used to secure the room.

Guest Property: Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay and its staff does not accept liability in respect of any loss or damage to articles brought into the guest house.  We also cannot accept responsibility for your cars while parked on our premises.  Your car is parked at your own risk.

Lost Property:  Lost property is held for a period of 1 month.  It is the responsibility of the guest to contact Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay management to claim lost property. On request, lost property will be returned via a pre-paid and addressed Australia Post envelope or courier at cost.

Bushwalking:  It is strongly advised that guests do not go walking through the bush away from paths and tracks.  Although snakes are very rare, they may be present in the bush and may bite if startled and most of our snakes are poisonous.  Keeping to the tracks will also help preserve the bush as the vegetation and soil is fragile.  If guests choose to go bushwalking they do so at their own risk.  For your own safety, please advise the host if you are going for a long walk and always take plenty of water if the day will be hot.  Your host will be happy to advise on picturesque walking trails for you to enjoy.

Risk of Falling Branches:  Like all gum tress also our large gum trees (Eucalypts)  have a habit of dropping branches, whether the tree is dead or alive.  This is due to insect attack (termites and borers) or water stress and can occur randomly and even without any wind.  Although extremely rare events, please do not park under large branches and do not picnic under large trees without first assessing the risk.

Privacy:  All personal details retained by Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay will be maintained according to Australian Law and will not be released to any third parties for any purpose whatsoever.  At Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay we are committed to protecting the privacy and security of any personally identifiable information (Pii) you provide us. Pii includes information that can be linked to a specific individual, such as name, address, phone number, or email address.  This privacy policy explains how Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay handles and protects your Pii in accordance with commonly accepted privacy principles.

What Information We Collect:  In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record Pii and other information that we reasonably require to do business with you.

How We Use Your Information:  Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay uses your Pii only for the purpose of responding to and fulfilling your requests for accommodation. Information collected when you make a booking is used to charge your credit card and deliver your booking confirmation electronically. We may also contact you about your stay for customer service purposes or to make any changes or cancellations to your booking.  Domain tracking of visitors to our website and how many visits each page recieves may be collected to enhance the services and online experience that we provide.

Who We Share Your Information With:  Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay does not disclose any information about customer bookings to anyone except as may be required by law. Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay may also disclose information against someone who poses a threat to Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay interests (such as customer fraud) or whose activities could cause harm to others.

How You Control and Access Your Information:  Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay believes that site visitors and customers should have control over the collection and use of their Pii. You have control and access to your information such that if at anytime you would like to enquire or alter the Pii you provided to Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay in your booking, please contact us.

Changes to these Terms and Conditions:  Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay has the authority and the right at any time it sees fit to change or modify all or any part of these terms and conditions.

Disclaimers:  All information on this web site is correct at time of publishing.

Special Needs:  It is the responsibility of the guest to advise the management of any allergy or special dietary needs.  Most buildings have been designed to be wheelchair friendly but does not claim to be, nor is it suitable for disabled persons without their special carer present at all times.

Essential Services:  Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay does not accept any responsibility for Failure or Interruption of Utilities and Essential Services but shall make every effort to contact the authorities to report such incidences. Furthermore, in the event that a faulty appliance is reported, Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay does not accept any responsibility for subsequent loss of amenity by the guest.

Tax Law: Please note that all prices and services quoted in this document are done under the present Australian Government Taxation laws, including Goods and Service Tax as presently understood, but are subject to any change in government taxation policy.

Computer Use:  Barkala , Barkala-Farm , Pilliga Pottery B&B and Farm Stay accepts no responsibility for the propagation of computer worms or viruses transmitted from this site or through use of the in-house guest computer or the wireless internet facility.  Wi Fi access may be available at times but not guaranteed.  For security our password is changed regularly.

Mobile Phone: At the time of this writing no mobile phone coverage is available at Barkala. Our land line is available for emergencies.

Internet Disclosure: The material provided on this website is a summary only of the subject matter covered without an assumption of a duty of care by the website owner. The summary is not intended to be, nor should it be, relied on as a substitute for specific information given directly by the owner. The owner of the website does not represent that the material on this website is necessarily up to date and accurate. Changes are made periodically to the material on this website and the material could include technical inaccuracies, typographical errors or other mistakes. The owner of this website makes no warranties or representations regarding the quality, accuracy, completeness or otherwise of any of the materials on this website nor does the owner warrant or represent that the materials on this website will not cause damage, or is free from any computer virus or other defects or errors. The owner of this website is not liable to users of any of the material on this website for any loss or damage howsoever caused resulting from the use of any such information. Information provided on this website is for general information only. Unless otherwise expressly indicated on this website, copyright subsisting in all materials on this website is owned or licensed to the website owner and may not be used, duplicated or otherwise reproduced, adapted, stored or transmitted without the prior written permission of the copyright owner.